Self Drive Van Rental FAQs
Q: What area does your van rental service cover?
A: We cover all of Northamptonshire and the surrounding areas but please get in touch if you have a requirement further afield as our insurance covers us for UK wide rental.
Q: Where are you located?
A: Our head office and van collection point is located at the Belgrave Development Centre on Denington Road, Denington Road Industrial Estate in Wellingborough, NN8 2QH. Please see the map on our ‘Find us’ page for exact location.
Q: How long can I hire a van for?
A: We offer a bespoke requirement from single day rates to week long or even longer rental periods. Please call us on 01933 224466 to see what we can do for you.
Q: What size vans do you offer for hire?
A: We currently offer four sizes of vehicle, short and medium wheel based, long wheel based Transit and Luton Vans with tailgates. Please see our Van Sizes page for dull details on sizes and payloads
Q: When and how do I pay?
A: Payment is required upon pickup of the vehicle but extra charges will be charged upon drop-off. Payment must be made by credit/debit cards in order to satisfy our insurance
Q: What are your opening hours?
A: We are open from 8.30am until 5pm on weekdays and 8.30am until 12 noon on Saturdays. You can contact us out of hours for enquiries by calling us or via our Facebook page or email: https://www.facebook.com/mymatedaverentals/ or email us: email@example.comWe also have an out of hour phone service for emergencies.
Q: What if I damage the vehicle during my hire?
A: All vehicles will be inspected upon return and charges applied where necessary. If the vehicle becomes undriveable please contact us immediately on 01933 224466
Q: What if I break down during my hire?
A: Each van comes with an emergency telephone number for you to call if a breakdown or other emergency occurs